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Customer Feedback

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  • item arrived as stated day after order being processed many thanks

  • Good gear, good price, came on the next day, first thing.
    Nothing more could be said! Chains being Thule are easy to fit, naturally; updates from Top Gear by email on purchase progress very pleasing.

  • Great service!
    Placed an order yesterday lunchtime and recived it today
    Was very impressed with the way the order was despatched
    An email to tell me the order was waiting to be picked up by a courier
    An email to tell me a one hour slot that the order was going to be deliverd in along with a tracking link and the name of the company
    And then to top it all of the delivery arrived bang on time in the middle of the one hour slot. Very impressed
    Chef's Sandwich Co

  • Dear Sir or Madam

    Your records will show that I purchased the snow chains on 14th December, the set was delivered by courier overnight to my office in Mansfield.
    A few days later we drove to France and Switzerland, returning to the UK at the beginning on this week.
    I want to thank you for the outstanding service which I received from “Top Gear”. The advice from your colleagues before purchase, the customer service and the information on the web site were outstanding and I would like to thank the team formally for the support which I received last month.
    I have very little confidence or ability with mechanical instruments, but I fitted the chains in my drive shortly before my departure. I had to fit them in earnest in Switzerland, and I had no problem on either occasion.
    I have great confidence in my ability to make the drive through Europe again in winter – no mean achievement! I know that I brought the top of the range product, but it was money well spent; we had so much snow before the New Year I think that I would still be at the Chalet now had it not been for the snowchains!

    Yours faithfully
    K. M. H. Donald

  • Hi my name is Peter Riding, On Tuesday 27th December i ordered a set of air horns with yourselves (ref W20727) . I am writng this to say how very impressed i am with the speed of process and delivery for this time of year they arrived at approximately 9.35am today and i will recomend you to others. Many thanks Peter

  • Top Gear Team. Received yesterday, on time, as promised and very well communicated - delivery time on email and txt (wish every body did this!). At this time of year, couldn't ask for more than that. Brilliant Thanks

  • Dear person at Top Gear, Delivery received today at the time specified, Thank you for your prompt service, what a pleasant change to have a company do exactly what they said they would. Again Thank you, Tim Williams

  • Fantastic service. Kept me informed of dispatching and then estimated time of delivery - which was spot - Thank you, John Sure Gas

  • Many thanks Paula and John. F size Snow Socks arrived safely and FAST.

  • An excellent website easy to navigate and payment was also painless!

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  • Top Gear Sales Ltd
    36 Falstaff House
    Bardolph Rd
    TW9 2LH
    tel: 020-8977 3825